ORDERING INFORMATION
Satisfaction Guarantee
We want our customers to be completely satisfied with our products.  That’s why we offer a 30-day, 100% satisfaction guarantee. If for any reason you wish to return an item, purchased from our online store (at truebloom.com) we will gladly refund the purchase price within 30 days from the original date of shipment.

Please note:  it takes several weeks to fully begin noticing the positive effects of our products.  Before requesting a return, please ensure you have followed the product instructions and have given yourself enough time to experience the benefits of the item.

Standard shipping rates*
 Please allow 5-7 business days for delivery. Please note that we require a physical shipping address and cannot deliver to PO Boxes.
* Rates for continental U.S. only.

APO shipping rates
APO orders ship via USPS.
Tracking information is not available.
Please allow 4-6 weeks for delivery.

Alaska/Hawaii shipping rates
$ 20 per order
Please allow 7-10 business days for delivery.

International shipping rates
Unfortunately we are unable to ship to locations outside the United Sates.

Web Store Returns
We will gladly make an exchange, or refund any item purchased directly from our online store (at truebloom.com) for a period of 30 days from the original date of shipment. We are unable to process exchanges, credits or refunds for items purchased from our associated Wholesale Partners. Refunds will be made for the product amount only (shipping charges are not refundable) using the original payment method. Please allow 2-3 weeks for your return to be processed. To exchange a product or return an item for refund please call 218.417.0786 and we will provide return authorization instructions.  For items damaged in transit please contact us within 5 business days at 218.417.0786.  We will have the damaged item picked up and replaced at no cost to you.

Return Shipments
If you are unable to receive your order, or have given an incorrect delivery address, you will be charged for the re-shipment of any orders returned to us, as well as any additional charges that we incur. Please double check and verify your address on each order you place.